Shipping
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Our inventory is based in the US in various locations. Usually we deliver within 3-5 business days anywhere in the US if you choose Standard Shipping or USPS (United States Postal Service) shipping at the checkout.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our warehouse for dispatch within 24 hours after the order is placed. The warehouse (based in the US) process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Domestic delivery (wihtin the US) takes 3-5 business days while international delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 3-5 days to arrive at their destination but can take longer from time to time.
If you have any additional shipping questions please reach out to us via: manuel (at) mandarin-gear.com